1. Overview

Quantromind is committed to delivering high-quality software solutions. This policy outlines the conditions under which refunds may be issued.

2. Custom Development Projects

Due to the bespoke nature of custom software development, refunds are not available for work that has been completed and delivered.
If a project is cancelled before completion, the client shall pay for all work completed up to the cancellation date.
Advance payments are non-refundable once development work has commenced.

3. Milestone-Based Projects

For milestone-based projects, payment is made upon completion of each milestone. Refunds may be considered for milestones that have not yet commenced.

4. Quality Guarantee

We offer a bug-fix warranty period (typically 30–90 days, as agreed in the project contract) post-delivery. Any defects found during this period will be resolved at no additional cost.

5. Requesting a Refund

To request a refund, email contact@quantromind.com with your project details. Each request will be reviewed on a case-by-case basis within 15 business days.

6. Contact

For questions about this policy, contact us at contact@quantromind.com or call +91 7020243759.